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Playbook RG

For regulators

A framework for your jurisdiction.

Use Playbook RG to run a public-education program, establish training requirements, review operator work, and verify credentials against the evidence behind them.

How regulators use it

How each product supports oversight.

A jurisdiction can adopt the player-education program, train regulatory or operator staff, require documented checks, or use the review framework as a benchmark. Each product can be used independently.

  1. 01

    Adopt Brand

    Your program, ready to run

    Run the public education program as your own.

    Because the Brand system is public domain, a jurisdiction can use it as its own player-education program. Set the program name, helpline, languages, and local rules, then adapt the campaigns, game guides, and venue material. Use it as a baseline for licensees or as one consistent voice across the market.

  2. 02

    Train with Academy

    Your staff, or theirs

    Train your staff, or require training for licensees.

    Regulatory staff can take the same role-based courses as operator teams, creating a shared understanding of the standard. Participants earn certificates by scoring at least 80%. A jurisdiction can use Academy completion as a training baseline or include it in requirements for player-facing roles.

  3. 03

    Use or require Tools

    Checks built into the work

    Review advertising and games before launch.

    Ad Check reviews marketing material against an advertising rubric and the operator’s responsible-gambling policies before launch. Game-Risk assesses titles with an evidence-based instrument before approval or during thematic reviews. Each assessment is recorded in a tamper-evident audit trail that regulators can request.

  4. 04

    Verify with Review

    Oversight on the record

    Verify each credential against its evidence.

    The criteria are public, outcome-oriented, and scored through a versioned method. Operators can grant regulators time-limited access to the evidence portal. Use the credential as a supervisory benchmark, base inspections on the criteria, and trace every score to its supporting evidence.

Why open

The method is public.

Playbook RG publishes the instrument itself: the criteria, the scoring, and the rules for evidence. You can read all of it before you rely on a result.

Public criteria

Every criterion is published and begins with its intended outcome. An alternative method can qualify when the evidence shows that it achieves the same outcome.

Deterministic scoring

Versioned code calculates scores from individual criteria through practice areas and domains. The same evidence and framework version produce the same score.

Tamper-evident record

Evidence is stored in an append-only, hash-linked repository with quarterly snapshots. Later changes remain visible in the record.

Oversight in practice

How to read a credential.

Every credential shows both program quality and verification status. Only an independent reviewer can mark a credential as externally verified.

Quality tier

Committed

The operator has adopted the standard and begun collecting evidence. This tier does not claim that the full baseline has been met.

Quality tier

Reviewed

The evidence on file shows that the program meets the baseline in every domain.

Quality tier

Reviewed with Distinction

The program meets the baseline and demonstrates additional strength across the framework’s domains.

The portal shows the full record.

Operators grant access that is signed, logged, and time-bound. Inside, you see findings by criterion, the evidence behind each score, and the full chain of custody. This is the same evidence used to calculate the score.

  • Findings set out by domain, practice area, and criterion
  • Evidence records with hashes, timestamps, and the person who filed them
  • Scanner output and every reviewer override on file
  • The framework version used to calculate each score

The evidence base

Built on published research.

The framework is anchored in the informed choice model and aims at the outcomes the Positive Play Scale measures. Each idea cites its source, and the full argument is public.

Read the ideas →

Jurisdictions

Localized to your market.

Jurisdiction modules map the content to local advertising rules for U.S. states, Canadian provinces, the United Kingdom, Malta, and Denmark. New modules are developed in the open, and additional markets can be proposed.

Browse the jurisdiction modules →

Propose a module →

Work with the framework

Cite it, test it, or adapt it for your market.

The framework is citable in research and policy work, and it is open to outside evaluation. Contact us for the methodology and documentation needed for your review.